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High Fidelity Conversations: Nine elements to launch culture change

High Fidelity Conversations: Nine elements to launch culture change

August 18, 2020

Organizations are constantly changing due to both internal and external events.

These events include mergers and acquisitions, disruptive technology, and various economic pressures, like the one we are currently living through. This year, in addition to facing a pandemic, the US had to deal with hard truths on racial injustice, and the need to address the topic in the workplace was no longer avoidable.

On a previous Podcast episode, How to Talk About Race at Work, Drew Clancy and Lori Bishop shared how they tackled the topic head-on at PCI, and explained why they didn’t wait for the perfect long-term solution to address concerns about race.

Whether your focus is on stepping fully into conversations about race or committing to another critical change to your culture, it's important to provide strength, alignment, and resonance, or fidelity, for the people who engage in them. Do you know how to provide the proper framework for these delicate conversations?

This episode has been entirely designed to guide leaders on how to launch culture change in their organization, by applying nine actionable concepts to achieve safe (or high fidelity?) conversations at work.

05:52 - "Create a vision that everyone can see themselves in. And what that means is, create a compelling future that matters for people. People need to see how the change is going to benefit them and the organization long term." 

07:26 - "And with conversations, that means listening and learning and being open to other points of view."

10:36 - "Waiting will keep you out of the game today. And you want to balance this immediate action with the longer-term creation of policies and structures that provide resistance-free solutions."

11:43 - "Naming the effort gives people language for how to refer to the change".

For more resources highlighted in this audio episode please follow the links below:

Episode 15: How to Talk About Race at Work
https://rise-leaders.com/how-to-talk-about-race-at-work/
Launching Culture Change through Hi-Fidelity Conversations guide: https://rise-leaders.com/hi-fi-conversations-icons/

To discuss executive coaching, leadership development program design and workshop facilitation please visit:
https://rise-leaders.com/contact-info/

Jennifer Touchet’s Visionary Leadership and Creating A Win-Win-Win

Jennifer Touchet’s Visionary Leadership and Creating A Win-Win-Win

June 26, 2019

Never doubt that a small group of thoughtful, committed citizens can change the world; indeed, it’s the only thing that ever has.

– Margaret Mead

I begin Season 1 by interviewing Jennifer Touchet.  She played a pivotal role in saving a parcel of land that was slated for re-development at the end of the street where I now live.  I was not expecting to learn such deep and transferrable lessons from her.  I knew by reading the donor names and invocation inscribed in a rock at the entrance of Twelve Hills Nature Center that a significant effort had been undertaken and that someone(s) had been in charge. Jennifer shares wisdom that is useful for anyone, anywhere, leading change.

EASTER EGG ALERT!  Stay tuned to the end of this episode to hear my visit to Seedschool, a small school that convenes weekly at Twelve Hills in a converted bus named Matilda.  The owner, Jennifer Stuart, is another Oak Cliff Hero.  You’ll be delighted by sounds of children learning!

This interview was so full of learning for me!  Here's a peek of what you'll hear:

  • Jennifer's effective communication style that creates space for multiple perspectives
  • The importance of a multi-stakeholder orientation and knowing where the power lies
  • The power of a collective vision and keeping aligned to that
  • Win does not mean winner-take-all
  • Staying open - no permanent enemies and not permanent allies
  • The relationship of commitment and experience

I’ve provided tips for effectively leading change, along with links for templates and additional exploration.  Check out the website episode page for much, much more detail.

Thanks for tuning in - I'd love to hear back from you!

LeeAnn

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