Rise Leaders Radio
#37 Intimacy, Self-Orientation & Fear | A Deep Dive Into Trust

#37 Intimacy, Self-Orientation & Fear | A Deep Dive Into Trust

April 6, 2021

"If we insist on being buttoned up, polished professionals, that gets us a certain distance in our business lives. But showing up as a human being and being willing to relate to our clients and our colleagues as human beings, not just as professionals, gets us 10 times further.” - Andrea Howe

Strong connections build trust
Andrea Howe kicks conventional business to the curb and transforms how people work together. Augmenting our talk with Charlie Green in episode 36, Andrea helps us take a deep dive into the foundations of trust for us to accomplish this.
 
Building trust can feel risky. It requires shedding protective mechanisms to reveal vulnerability and, as a result, make human connections. In the workplace this often spurs fear. After all, it can be a tough balancing act to appear competent and set professional boundaries while also taking opportunities to let our guard down and reveal ourselves. Fear also inhibits true connection because it magnifies self-orientation. We can’t truly be there for others if we allow our own fear to take hold and guide our interactions.  

As you’ll discover, these 3 elements are interwoven, but when they’re examined, you can see how an awareness of them helps a novel way of working and thriving unfold.

Face fear
[14:37] “Human beings, professionals, struggle with fear…[sometimes] it’s a subtle, insidious force that has us suddenly doing or saying things that maybe aren't the optimal from a trust-building standpoint. But it's pervasive, and I think it's critical for us to attend to…we’ve got to shine some light on it, normalize it, practice ways to manage it and mitigate it, and therefore be able to show up not only more powerfully in a more grounded and centered way, but also more courageously.”
[28:01] “So think about it, when we're in a fear-based place, even if it's subtle, the ability to really tune in to another human being is compromised.”

Intimacy builds a safe haven
[31:16] “In looking at the data we've collected over more than a decade now, those with the highest intimacy scores tend to also have the highest trustworthiness scores…
“If there isn't safety in a relationship…if you're my client, what's the likelihood that you're going to disclose to me or even be willing to explore with me the real issues? What really needs to be attended to? What you're really concerned about are what your fears are.”

Generosity: The antidote to fear
[39:51] “Be willing to give stuff away. Give away ideas. Give things away. And that doesn't mean not valuing your services [or] charging appropriately for your services. But one of the best ways for people to have an experience of who you are is to get a little taste of it. So why not be willing to invest, give them a little demo…a way of getting to know you, who you are, and what you're capable of.”

Resources:
Linked In: https://www.linkedin.com/in/andrea-howe-she-her-22a105/
Trusted Advisor Associates: https://trustedadvisor.com/
The Get Real Project: https://thegetrealproject.com/
(Upcoming Webinar): https://trustedadvisor.com/webinars
The Trusted Advisor Fieldbook: https://trustedadvisor.com/books/the-trusted-advisor-fieldbook

Episode 36: A Way of Being for Sustainable Sales Success:  Focus on Trust, Courage, Intimacy: https://rise-leaders.com/podcast/?ppplayer=2166354b3000fc311ad1272907939efb&ppepisode=abad7dfecb82a6462b25f83e0101fc4d
Trust Equation Guide: https://rise-leaders.com/trust-equation-guide-2/ 

 

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#36:  A Way of Being for Sustainable Sales Success:  Focus on Trust, Courage, Intimacy

#36: A Way of Being for Sustainable Sales Success: Focus on Trust, Courage, Intimacy

March 23, 2021

The goal of most sales books and training programs is to get more sales. The goal of trust-based selling is to help the customer…The paradox is that if you abandon attachment to the sale as the goal and instead do the sale as a fortunate byproduct, you'll actually do better.” - Charles H. Green

The trust equation
How do we measure trust? In sales and marketing, the fundamentals of interpersonal trust haven’t changed despite the digitization of the past 20 years. The mediums may change, but ultimately, it’s about people connecting with other people. While that sounds simple, in practice it can be complicated. That’s why Founder of Trusted Advisor Associates Charlie Green has distilled the elements of trust into one equation.

Charlie delves into how building trust is a boon to interpersonal and even organizational success. In our conversation, he explains and gives examples of each element of trust, the trends he sees in his work with business leaders, and how showing up for relationships authentically better serves others in the end.

Myths of trust:
[15:56] “ [that] trust takes a long time to build and a moment to destroy. Time is not the issue. Courage is the issue. It's the ability to react appropriately to the other person in the moment.”

Trust helps you serve better:
[18:07] “The problem is never what the client said it was in the first meeting. And that's not the fault of the client, they're trying to do their best job of defining what the problem is and have all their own unconscious biases…but the magic that happens between seller and buyer, if it's done right, results in a higher-level, more complex, more accurate shared problem definition. And that's a very valuable part of the consultative relationship, coming to a shared definition of what really is the problem.

Position yourself to earn trust:
[27:45] “We've all had conversations with people who are checked out, and you can feel, 'they're not paying attention to me', 'they don't care what my answer is to this'…and we don't trust those people. On the other hand, if somebody does us the grace, the dignity, the honor, the respect of actually paying attention, we’re drawn to those people. And we reciprocate and listen to what they have to say. It's a matter of respect, in a way.”

Resources mentioned in this Episode:
https://trustedadvisor.com/ videos, articles, etc.

The Trusted Advisor 20th Anniversary Edition

https://trustedadvisor.com/books
 
https://www.edelman.com/trust/2020-trust-barometer

www.rise-leaders.com/podcast Episode 17: Building Trust at Work:  The Trust Equation

https://rise-leaders.com/trust-equation-guide-2/ Trust Equation Guide

https://www.linkedin.com/in/charleshgreen/

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To discuss executive coaching, leadership development program design, and workshop facilitation, please visit:
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#35 Solving the Virtual Distance Crisis:  It’s All About Connection

#35 Solving the Virtual Distance Crisis: It’s All About Connection

March 9, 2021

“Think of virtual distance as an unconscious sense of social and emotional detachment that starts to grow. As we use more and more computer-mediated communications, it shows up as changes in our behavior because we don't feel as close to people, but we may not realize that it's happening to us.” - Dr. Karen Lojeski

Perhaps you can relate to the scenario where we’re answering emails and get stuck in the “mind fog.” You might be distracted by other tasks that await you, or you’re wondering whether you’ve interpreted the sender’s email tone correctly.

Over time situations as these reveal that there’s so much lost in virtual interaction, a lack of focus and context that’s valuable in building trust.

This fog between people that results from our increasingly virtual world is what Dr. Karen Lojeski calls virtual distance. It’s the loss of context around interactions that we naturally get from being in the same physical environment, helping us understand what someone means and how they feel. Ultimately it distills human connection, which is critical to our wellbeing as a species. Karen’s computer science background led her to seek out quantifiable data around this phenomenon and how awareness of it can promote a human-first approach in the workplace.

The Impact of Virtual Distance is Measurable

“What we know through the math is high virtual distance is the statistical equivalent of not only low trust, but distrust… But when you manage virtual distance and bring it down, which we can predictably do with specific techniques and prescriptions, trust turns into good trust, and it also builds, and you can get very strong trust.”

“We measure 10 outcomes – things like job satisfaction, employee engagement, etc., and innovation and revenue increases or decreases. So we do measure very tangible outcomes. And when virtual distance is high, it usually has a negative relationship. So if it's high, then you get lower trust and distrust, lower job satisfaction, lower employee engagement.”

The Importance of Human Connection

“The bottom line is, the worst thing you can do to a human being is put them into an isolated situation. It's just, it's before food before water, we need each other. And then if we're with someone else, it's easier for us to find food by water, and to be okay and to feel okay.”

Business Success Requires an Open Heart

“We've just developed bad habits and forgot that it's not just the number on a balance sheet that counts, it really is the people… The first thing you have to address is the fact that it's really there, that people are really in need of leadership and some help on a human level. And the best way to control your future business trajectory is to open up your heart.”

Lean In: A Need for Connection

'We are all sharing this context. So that's one thing leaders need to understand is to lean into the crisis, and talk about it and discuss it and make room for that discussion in business so that people can share whatever it is they can over online means.'

'People right now are psychologically retreating from other people, because we have to stay safe and healthy. But that habit is going to take a while to break... leaders, we should be planning for it. We should be thinking through this and saying, we're actually going to have to help people come out of their shell, and feel more comfortable being exposed to other people, again, as long as it's scientifically safe and healthy to do that. But we may actually see new types of training, ... we're adapting to stay alive and to stay safe. But we're sort of maladaptive to human social contact.'

Resources in this episode:
https://virtualdistance.com/
https://www.linkedin.com/in/drkarenlojeskivirtualdistance/
https://bookshop.org/a/16835/9781119608592*
*By purchasing through Bookshop you'll support local, independent bookstores. Rise Leaders is an affiliate and may benefit from your purchase.

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To discuss executive coaching, leadership development program design, and workshop facilitation, please visit:
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#30. Local Economy Multipliers | Michael H. Shuman

#30. Local Economy Multipliers | Michael H. Shuman

December 1, 2020

Shop local is a mantra we’re hearing – and hopefully practicing – more often these days. Did you know we can also invest local? Michael H. Shuman is an expert in local economies. He’s a lawyer, economist, entrepreneur, author and activist when it comes to local. We cover the positive social and economic impact of local investment and talk about challenges and new solutions local business owners face. Hint: those that innovate – teaming up with like-minded small businesses in their vicinity, crowdsourcing, engaging their customers – are more likely to thrive.

Finally, the ability to invest in local businesses through self-directed IRAs and solo 401(K)s is becoming easier and provides a bridge between investors and local business owners.

 

“Local businesses spend more of their money locally, and with those local relationships, what happens is that money stays in the economy. And you get the multiplier effect, which generates more income, wealth and jobs.”

– Michael H. Shuman, Director,

Neighborhood Associates Corporation

 

The symbiosis between local business and their neighborhood

[10:06] “Regression analysis of communities across the United States [shows] that in those communities with the highest density of locally owned business, there’s the highest per capita job growth rate. And another study from the Federal Reserve in 2013 shows that when you look at counties across the United States and those counties with the highest density of locally owned business, there's the highest per capita income growth rate.”

[11:03] “They are part of [communities] through volunteering, working through schools, supporting schools, etc. And it shows that in communities with a high density of locally owned business, there are higher rates of volunteership higher rates of voting, higher rates of engagement, and charities, higher rates of social stability.”

Strength in numbers

[12:46] “My biggest piece of advice to a local business proprietor is, stop acting alone, you don't have the bandwidth to do everything you need to do to succeed. What you do need to do is bring in partners…partners in your ownership. I would bring in some of your customers as co-owners of your business, and also as helpers in the decision-making of your business.”

[28:16] “It's pretty hard for one local business, especially a small one to take this initiative on his or her own. But if you have a collection of 20, or 50, or 100, businesses working together, these are problems that can be solved. The COVID-19 pandemic has been an invitation to local businesses who've been struggling to think about how to pursue their business model a little bit differently, a little bit more collaboratively.”

Female and minority-owned businesses are setting new standards

[16:18] "What we've seen with investment crowdfunding is that half million Americans put about $370 million into 1500 businesses. The most disproportionately successful businesses have been those run by women and people of color, those are the ones who have welcomed in grassroots ownership, grassroots partners. And also it represents the people who were locked out of the conventional capital markets. All of these outgroups are innovating in a different and exciting way."

 

Michael H. Shuman's website and more resources:

https://michaelhshuman.com/

https://twitter.com/smallmart

https://www.facebook.com/MichaelHShuman

 

By purchasing through Bookshop you'll support local, independent bookstores. Rise Leaders is an affiliate and may benefit from your purchase.

Put Your Money Where Your Life Is: 

https://bit.ly/3oevBNL

The Local Economy Solution: 

https://bit.ly/3o65c4u

Local Investing Groups & LIONs:

https://bit.ly/397Js45

Interview with Turn's founder Lauren Clarke:

https://bit.ly/3o0sx7C

Rise Leaders' newsletter:

https://mailchi.mp/426e78bc9538/subscribe

#28. A High Integrity Coaching Ecosystem | LeeAnn Mallory + Jerry Magar

#28. A High Integrity Coaching Ecosystem | LeeAnn Mallory + Jerry Magar

November 18, 2020

I called in a lifeline for this one.  I wanted to talk about the importance of a supportive ecosystem when engaging in leadership coaching and didn’t like what I was producing on my own.  So when my esteemed colleague, Jerry Magar, offered to interview me, I gladly accepted. And he delivered!

 

"The pressure and expectation of organizational leadership demand emotional maturity, requiring leaders to be willing to do their internal work…we all must move away from leading from a place of fear and lack…and move toward vision and collaboration, which results in desired and sustainable outcomes."
- LeeAnn Mallory, Founder
Rise Leaders

 

The tables got turned during this episode, and I was interviewed by Jerry Magar, a wonderful friend and colleague. He was my lifeline! Listen to find out why...

Two decades of coaching insights

Leadership coaching has become increasingly common in organizations. Because it’s a significant financial investment, it’s worth knowing what to expect and how to maximize the experience. Being aware of the situations that could benefit from coaching, and knowing the potential pitfalls before beginning, are useful to walking in confidently and ensuring it’s a rich, seamless process.

The value of coaching

The more responsibility a leader gains and the broader the scope of their leadership, the more important that they're able to develop and maintain meaningful positive relationships across the organization and outside the organization, as well as think strategically and execute against that strategy.
Leaders will hire a coach as they step into new and unfamiliar assignments and also as they face the inevitable bumps in the road. Having access to unbiased wisdom from outside the organization can provide a lifeline during times of transition and chaos. While they intuit the need to raise their awareness and increase their ability to respond to complex issues, the necessary feedback and support are often hard to come by.

A Wholehearted Approach 

 Most important to a successful coaching engagement is a motivated client who is committed to doing the work and has a learning or growth mindset. The work will be intense at times and will require courage and humility.

To subscribe to the Rise Leaders newsletter for more resources:

 https://mailchi.mp/426e78bc9538/subscribe

To discuss executive coaching, leadership development program design, and workshop facilitation, please visit: 

https://rise-leaders.com/contact-info/

To contact Jerry Magar:
LinkedIn: https://www.linkedin.com/in/jerrymagar/
Website: http://jerrymagar.com/about-jerry-magar/

I specialize in helping leaders and organizations thrive.  Reach out if there’s a way I can support you.  https://rise-leaders.com/contact-info/

Remember...Elevate Your Part of the World!

#27. Offering Goodness, Truth + Beauty | Sofiya Deva, This Same Sky

#27. Offering Goodness, Truth + Beauty | Sofiya Deva, This Same Sky

November 3, 2020

Sofiya Deva didn’t waver from her commitment to launch a new business, This Same Sky, even in the face of a pandemic.  She was unwilling to turn away from any of her ‘loves’ – of beauty, for supporting multi-generational artisans, ethical and sustainable fashion and her self-described geeky love of strategy and business.  I believe Jim Collins would give her an A+ in building a business with a clear Core Ideology (Vision, Purpose, Values).  

 

“We have a twofold purpose: On one hand, supporting the artisans and preserving their traditions. On the other hand, we’re trying to inspire a more intentional lifestyle for our consumers…that is more fulfilling and authentic.” - Sofiya Deva,

Founder and CEO of This Same Sky

Integrating your passions, strengths, and purpose

Not only did Sofiya Deva launch her brand, This Same Sky, in the middle of the pandemic, but she managed to masterfully integrate her loves and strengths. The company focuses on artisan-centered rotating collections of personal and home accessories, but it’s also a social enterprise that earns these multicultural artists an exceptional livelihood. Her purpose is to preserve traditional arts and crafts and remind us that we can’t forget the irrefutable value art can bring into our lives, - even in an era where minimalism is gaining traction.
One of the other passions the brand draws from? Poetry. The inspiration for the company name comes from a book of poetry of the same name. Everyone under “this same sky” lends to the sense of solidarity, that we’re all in this together. Profiling different artistic lifestyle pieces, it celebrates the distinctiveness of cultural differences while affirming a sense of unity.

When less is more, choose intentionally

[17:47] “My subtle critique to sustainability in the present moment is we have a lot of emphasis on minimalism, and less clutter, which is great, but…I think if we just negate and eliminate, without tapping into a greater sense of who we are, a greater sense of where we come from, it's incomplete for me.”

As consumers, we’re always voting with our dollars one way or the other. We understand not amassing possessions just to have them. But let’s also choose wisely, bringing things with beauty and life into our home.

The changing landscape of fashion

[25:51] “[The fashion industry] is in need of reform. But the great thing is that consumers are demanding that reform, so I think the brands that are going to deliver that reform have a competitive advantage in terms of being more desirable by consumers.”
[27:59] “Being born in the middle of a pandemic, it's forced us to be even scrappier than we would have ordinarily been, and very adaptable and very agile - and to really think through, how can we create? How can we create a diverse and flexible business model?...We leaned into collaboration and how to create win-win scenarios.”

Balance passion and self-care

[34:03] “As an entrepreneur, you have to take burnout very seriously. You have to recognize that you're not immune to burnout; you don't have infinite energy and resources. I've had some really good coaches who have helped me recognize that, actually, my energy is a really valuable resource in this project, and I need to guard it.”

As Sofiya says, it’s important to engage intentionally and assess priorities so you’re able to follow through.

Connect with Sofiya:
LinkedIn: https://bit.ly/3p5B36M
Social handle: @thissamesky
Twitter - https://bit.ly/393avxo

Other mentions
This Same Sky by Naomi Shihab Nye - https://amzn.to/2MgrAe0
Guide to Reading Poetry - https://bit.ly/2Mc4G7I
Vickery Trading - https://vickerytrading.org/
Forbes article on Corporate Gifting: https://bit.ly/2Y1CkQh

Sudara - https://www.sudara.org/
Olivela - https://www.olivela.com/
Wolf and Badger - https://www.wolfandbadger.com/us/

Guide to Owning Your Value - https://bit.ly/3sJajLn

#26. A Vaccine Against Closed-Mindedness | Jay G. Cone PhD

#26. A Vaccine Against Closed-Mindedness | Jay G. Cone PhD

October 27, 2020

Jay Gordon Cone Ph.D. has decades under his belt working with leadership teams to build successful strategies and navigate challenging times. These days he is also focusing his considerable intellectual horsepower and passion on creating a “vaccine against mind traps and closed-mindedness”.

Jay believes if we can boost our immunity to chaos, we can respond with creativity and compassion rather than paralysis and tribalism.  Join us as we talk about bias, quicksand questions, and four disciplines for getting unstuck.

“If we were able to have a more productive approach to uncertainty and ambiguity, we actually might find responses that make things better. But we want the easy answer. And it's our fascination with the easy answer, actually, that prolongs the chaos.”
- Jay G. Cone

Overcoming thinking traps

We often find ourselves stuck - both individually and collectively - as a result of chaos, uncertainty, and unpredictability. In such times, it’s common to gravitate toward the easy answer, regardless if it’s the best way forward. When we fall into these thinking traps, we may oversimplify the problem to create a simple solution. This need for closure creates hasty action plans that can entrench you further into the problem - getting your mind “stuck.”

Today Jay outlines tips for avoiding thinking traps and nurturing an “unstuck” mind that’s open to new possibilities. Much of it begins with knowing the right questions to ask (avoiding “What should I do?”) to forge a new way forward. Being able to adaptively respond to uncertainty is helpful, because expertise and learning from the past doesn’t necessarily provide a fail-proof roadmap for the future.

The importance of building mental stamina

[10:10] “[In chaos] the only responses that we have are based in the limbic system in the amygdala, and we want to fight or we want to flee. But if we can develop our stamina for thinking, when things are complicated or uncertain or ambiguous, then we're not as susceptible to the same ideas and…closed mindedness and tribalism, that tends to paralyze us.”
[21:04] “And when you start focusing on simplistic answers, then you tend to hang out with people who have gravitated towards those same simplistic responses. And it gets to the point where it's just too difficult to be open to new information, different perspectives, or to continue processing things.”

How to know you’re stuck

[12:06] “One very common experience … you're really not clear on why it is that you can't achieve this goal. You make up all these reasons for why this attempt failed…So if a pattern emerges, there's a good chance that there's something more to be uncovered.”
[16:44] “If someone expressed a point of view…and all of a sudden [you] have horrible judgments…if that’s a feeling you’re having, and it’s one you’re not particularly proud of or that doesn’t make sense to you, that might be a leading indicator of stuckness as well.”

Identify quicksand questions

[25:00] “One of the things that you can look at is the way people pose questions because the way people frame a question about a situation they want to change reveals a lot about how they're thinking and feeling.”
[28:16] “All these things that we want other people to do, we just frame a question around them and we work toward altering the behavior - rather than trying to understand whether we as leaders, organizations, are complicit and whether there’s something other than their behavior that needs to change.”

Get in touch with Jay Cone:
https://bit.ly/35ZVSZE

Resources:
Blog: https://bit.ly/2NivMuo
Free Assessment:

https://bit.ly/2LWZRzg
https://unstuckminds.com/

Blindspots (book) Hidden Biases of Good People:

https://amzn.to/3642S7T

Rise Leaders newsletter for more resources: 

https://mailchi.mp/426e78bc9538/subscribe

To discuss executive coaching, leadership development program design, and workshop facilitation, please visit:

https://rise-leaders.com/contact-info/

#25. The Leadership Pause | Dr. Chris Johnson

#25. The Leadership Pause | Dr. Chris Johnson

October 20, 2020

Dr. Chris Johnson’s background combines psychology, Aikido (she’s a 3rd degree Black Belt!) and mindfulness training.  The result is a powerful and pragmatic approach for moving wisdom into action.  We talk about Embodied Leadership and the importance of creating a Leadership Pause habit.

 

“Embodied leadership has an edge over anything conventional, because it allows us to access all of who we are…rationally, cognitively, analytically, our capacity for empathy, and to take effective action based on sound decisions that we tune into that are congruent with our values.” – Dr. Chris Johnson

Physical awareness leads to authenticity and better decision-making

The world is becoming more Volatile, Uncertain, Complex, and Ambiguous. For today’s leaders to stay ahead of the accelerated pace of change, it’s important to inspire trust and confidence in those with whom they work. Embodied Leadership practices help us achieve this.

Leadership is often approached in a cognitive-first or “top-down” manner: first working to understand the skill, infusing emotional intelligence, and then acting in accordance with that knowledge. Conversely, embodied leadership draws from bodily awareness. In other words, shifting focus to the physical being to open up, relax, and in turn, create space mentally. Tuning into physical sensations and sensory experiences can center us. This nurtures a connection between body and mind that enables congruence and authenticity between mind and actions.

It starts with a pause

[13:16] “It might be a momentary pause, where I step back, take a breath, and in that breath, I can see and observe what's going on between you and I, and I can feel into myself, like what's congruent with my own values here, I can actually look at the broader horizon of work.

[13:46] “A pause could be momentary, it could be short pause to create a deliberate practice of mindfulness. It could be a weekend pause… Those are the things we often think we don’t have time for, and we hit that point of diminishing returns.
“Reminding ourselves and taking that pause to say, ‘What’s the bigger commitment, what’s the bigger vision?’ Align around that instead of getting sucked into the details.”
 

Clear mind, clear path forward

 [22:16] “This is where mindfulness also comes in to help. When there's a lot of chatter [in the mind], it's really difficult to be clear-headed, clear-eyed, and clear-hearted about what's the most important. There’s a quote by Lao Tzu – ‘Can you be patient enough to let the mud settle so the right answer can arise?’…
“If we intentionally create the space, and if we commit to it, as a part of the leadership pause, it can allow all of that mud to settle. So that whatever shows up in this moment, as the next right action is the one we see and can move toward.”

Take care of yourself - and see a ripple effect

[10:33] “Organizations and businesses of all sizes reflect their leaders. When your energy is high, and your actions are congruent with your words, your presence produces trust…While you can't erase the uncertainty your organization and people are facing, you do have the power to respond to their challenges with intention, integrity, and honesty.”
[30:15] “Awareness is key for all leaders who are aspiring to lead in this VUCA world and be really present to the craziness and how to stay present in it - and maybe even enjoy the ride.”

Resources:
The Power of Pause in the Mindful Leader:
https://bit.ly/3ixw9wV

Episode 21: Owning Your Value:
https://bit.ly/3sGO0pT

A Guide to Owning Your Value
https://bit.ly/3sJajLn

To connect to Dr. Chris Johnson please follow:
https://www.linkedin.com/in/drchrisljohnson/
https://q4-consulting.com/

To subscribe to the Rise Leaders newsletter for more resources:

https://bit.ly/2LTNxzV

To discuss executive coaching, leadership development program design, and workshop facilitation:
https://rise-leaders.com/contact-info/

#24. Leadership, Ethnicity + Wellbeing | Renee Moorefield &  Jane Cocking

#24. Leadership, Ethnicity + Wellbeing | Renee Moorefield & Jane Cocking

October 13, 2020

Renee Moorefield and Jane Cocking share important findings from research they conducted on the relationships between leadership, ethnicity, and thriving. Based on data from 900+ leaders in the BWLW database, Black and Hispanic leaders who completed surveys about their well-being scored significantly higher than leaders who identify as white or Asian. To gain a better understanding, Jane and Renee interviewed 20+ leaders across a wide swathe of industries and ethnic identifications to unpack the data. 

 

“I succeed when we succeed, so part of my job is to amplify the well-being, the effectiveness, the success of the people around me, and in particular, to help lift up my ethnicity.’”

– Interviewee's feedback from Be Well Lead Well Pulse research

Race and the science of thriving

In the Be Well Lead Well (BWLW) Pulse model, thriving is defined as 'having the internal resourcefulness to meet external complexities and demands'. Renee Moorefield, the creator of the Be Well Lead Well Pulse wellbeing assessment, and Jane Cocking an executive coach and BWLW certified guide share important findings from research they conducted on the relationships between leadership, ethnicity, and thriving.

Certain themes emerged…

Resilience

The respondents gave striking insights on inner strengths were built naturally – a byproduct of not living in the dominant culture:

[19:18] “We heard that a lifetime of challenges for leaders who identify as Black or Hispanic have enabled them through the hardships they've had in this dominant culture, whether that's a door shut in their face, whether that's discrimination, or whether that's microaggressions. You can think of all the things we're hearing about in society that have enabled them to build a level of resilience within themselves, coping mechanisms to just live in this culture. It's also enabled them to build a sense of identity beyond that white dominant culture of success.

“So it’s a way of seeing themselves that goes beyond this culture. And it's also built within them a connection to their internal capacities.”

 

[25:43] “… Under stress, growth occurs. In the situation of these people we were talking to, they would say, ‘The reason I got to where I am as an executive, is because I drew from all of those experiences – me knowing who I am and what creates well-being for me enabled me to become and grow as a leader'."

 

Not everyone’s version of success is the same

[17:19] “Overwhelmingly, we heard, no matter the race of the person, that we are all living in a white model of success…

“The white model is you have to be productive, you have to achieve, in order to be successful. If you're not productive and successful, then maybe you're lazy. Acquiring wealth is important, the status of your job title or where you live or what car you drive – the status and very much a ‘me’ culture.”

 

These individuals have a story

[34:43] “’What I would love everyone to know what I believe about myself is that I'm fully human and humane. And as a black executive, when I operate in the world, I often don't get treated as fully human, I get treated as an asset or sort of marginalized voice.’”

[38:33] “The people I talked to who identified as black or Hispanic knew a lot about their own history, their story, they had a connection for hundreds and hundreds and hundreds of years back.”

 

Resources:

Be Well Lead Well Pulse Well-being assessment:

https://bit.ly/2LT7wPg

#6: An Essential Link: Wellbeing and Leader Effectiveness

https://bit.ly/362O7SS

 

Renee on Star Coach Show, Episode 141 Be Well, Lead Well

https://bit.ly/3qJqZRo

Connect to Renee and Jane:

Renee Moorefield https://bit.ly/3qABI0a

Jane Cocking https://bit.ly/3cdCDjt

 

To discuss executive coaching, leadership development program design, and workshop facilitation, please visit:

https://rise-leaders.com/contact-info/

Rise Leaders newsletter for more resources: https://mailchi.mp/426e78bc9538/subscribe

#23. Taking a Collective Stand | Achieving a Bold Stakeholder Vision

#23. Taking a Collective Stand | Achieving a Bold Stakeholder Vision

October 6, 2020

This episode is being re-published because the content feels incredibly relevant given our political and social environment.  In the late-1990s Jennifer Touchet and a group of committed citizens took a clear and unified stand against a powerful and complex system and won!  They used positive political strategies based on a win-win-win approach and intentional inclusivity.

 

“In the beginning, the vision was something for the community, and truly nothing more than that. That's what held us together. We wanted to bring the community together.”
- Jennifer Touchet

The power of your ‘why’

In #21 I discussed owning your value and the key elements to unlocking authenticity and personal power. This week we take a deep dive into the first element, “Know what you stand for,” as embodied by my guest, Jennifer Touchet.

Holding true to the vision and the “why” of the community was indispensable during her bid to establish a nature center in the urban neighborhood of Oak Cliff in Dallas.

While some wanted to erect a high-end, gated community on that beloved spot of land, much of the neighborhood knew and loved it for the nature and recreation it provided. What followed was a years-long project requiring passion and persistence. Enjoy learning some key pointers from our conversation.

[3:12] ...BeBe spoke so passionately and it was clear that she had a bigger vision for who should benefit from ... this jewel that was in our community. So afterwards, I connected with her and ... asked her if she wanted to work together to try and bring the community voice to what's really going to happen. And she wanted to...

Be Empowered by Your Beliefs

 [9:32] “One of my core beliefs is that local communities that are closest to problems are also closest to solutions…”
“I firmly believe that the community can come up with what's best for itself. I kind of believe that in general, that the communities that live and work in play where they are, that are closest to things know also how to make it better.”

Know the Stakeholder Environment

“If you want to get anything done, you have to look at all the different factors that will affect your ability as a person or as a group to get that done.”

Know When to Relent and Know When to Relax

Knowing your stand is important. But there often comes a time when compromise needs to occur.  Originally Twelve Hills was 20 acres of land. To achieve their purpose, they had to scale back and negotiate. As Jennifer said, “To win doesn’t mean winner take all.”
[16:08] “We had to go back and change our plan, and negotiate with our city government, the school district developers to come up with a different vision. Twelve Hills today is just over five acres…But there were some people that felt like we gave up too much. But at that point, it felt like it was going to be if we fought for all, we were going to get nothing.”

Resources:

Jennifer Touchet’s Visionary Leadership & Creating A Win-Win-Win
https://rise-leaders.com/jennifer-touchet-visionary-leadership/

A Guide For Owning Your Value:
https://mailchi.mp/d37649fa5f04/own-your-value

To learn more about Twelve Hills please visit:
https://twelvehills.org/

To connect to Jennifer please visit:
https://www.linkedin.com/in/jennifer-touchet-0437571/

To discuss executive coaching, leadership development program design, and workshop facilitation, please visit:
https://rise-leaders.com/contact-info/

I specialize in helping leaders and organizations thrive.  Reach out if there’s a way I can support you.

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