Rise Leaders Radio
How To:  Build a Culture and a Thriving Business

How To: Build a Culture and a Thriving Business

September 5, 2019
Culture eats strategy for lunch
 - Peter Drucker
 
NOTE:  Show Notes on the Rise Leaders Radio web page are full of suggestions and resources related to building a thriving culture, staying relevant as your industry changes and keeping the business strong even as the personal partnership changes
 
 
Anytime Fitness Bishop Arts is in the 97th percentile of clubs in the Anytime Fitness franchise and quite easily achieved status as a Platinum Club.   Several metrics combine for this designation:  member retention, financial results, team member retention, and their PLEASE scores, which are based on the club’s alignment with corporate values.  
 
I have a colleague who likes to say, "leaders get the organizations they deserve".  Owners Jacqui Bliss and Renee Reed have a lot to be proud of and they are getting exactly what they worked hard for and thus deserve.
 
The Platinum Club accolade does not surprise me one bit.  I’ve been a member of AF BAD (Anytime Fitness Bishop Arts District) for two years and from the moment I walked in I could feel the culture.  And because my experience and their offer continues to improve, I conclude that I was not shown dogs and ponies.  It’s an easy place to be; the community is friendly and eager to support your goals.  Even with the neighborly atmosphere, the sweat pours, heart rates rise and strength is built.    
 
I always intended that the Rise Leaders Radio podcast include two ways of bringing value:  the interview itself and an accompanying article, or blog post that picks up on and extends past the content of the podcast.  These Show Notes expand on concepts and provide links to helpful resources.    
 
Here are the big ideas of the podcast:
  • Elements of their high-performing culture
  • Staying relevant in the changing world of fitness
  • How business partners get through hard time by staying focused on the future and leaning on each other’s strengths 
 
The show notes are a separate value piece and I hope you’ll read and comment!  
 
And if you feel moved, please rate Rise Leaders Radio on iTunes and leave a comment!
 
Elevate your part of the world-
 
LeeAnn
Chad West: Activating an Historical and Diverse Community and Staying Accessible

Chad West: Activating an Historical and Diverse Community and Staying Accessible

August 1, 2019

Citizenship is a chance to make a difference in the place where you belong. 

Charles Handy

 

Dallas City Council Member Chad West shares his vision, the importance of accessibility, community engagement and creating a sense of place. 

First a look behind the curtain.  I had the chance to see Chad West in action when our technology broke down and his tech-support partner had to switch out his laptop.  A half-hour ticked away, and I was getting antsy about having enough time for a meaningful interview.

This breakdown afforded me the gift of eavesdropping on Chad as he continued to work calmly with his assistant in the background, answering a few questions and ultimately delaying his next meeting so that we had enough time for the interview.

Chad had previously shared with me that he is a stickler about keeping commitments.  Integrity is high on his list of virtues.  I witnessed him walking his talk while also staying kind and generous with employees.  This recollection reassures me that we elected the right person for Oak Cliff and for Dallas.

In this interview we talked about:

  • First impressions and accessibility
  • Balancing District and City goals
  • Neighborhood engagement, communication and building trust
  • A Vision for New Urbanization

See expanded Show Notes for Reflections + Resources + Application on this episode's web page.  

Thanks for tuning in and let me hear back from you!

 

LeeAnn

 

Meaningful Work at Good Space: David Spence

Meaningful Work at Good Space: David Spence

July 17, 2019

Good work, done well for the right reasons and with an end in mind, has always been a sign, in most human traditions, of an inner and outer maturity. Its achievement is celebrated as an individual triumph and a gift to our societies.

David Whyte, Crossing the Unknown Sea

 

David shares his thoughts on meaningful work, spotting talent and the complex topic of gentrification. He riffs on developing real estate by reinvigorating beautiful old buildings and how a community developed an independent spirit.

David Spence is a commercial and residential real estate re-developer here.  His specialty is the meticulous re-imagining and re-constructing of beautiful old spaces.  If you are familiar with the area, Lucia and Dude, Sweet Chocolate are located in the Bishop Arts Building, his very first project.  This is also where the Good Space office is and where we held our interview.

David’s background and credentials include Peace Corp work in Guatemala, an MBA, a law degree and a love (and talent) for fixing up old things.  This type of intellectual horsepower, paired with a commitment to community, is not uncommon here in Oak Cliff.

In this interview we talk about:

  • The integral nature of structure, culture and individual capacities

  • The complexity of balancing progress and preservation

  • Meaningful work

  • A productivity tactic David uses to get stuff done

  • Stakeholder orientation

Be sure to check out detailed show notes with links, reflections and resources at the Rise Leaders Radio website episode page.  

Thanks for tuning in!  I hope to hear from you-

LeeAnn

Jennifer Touchet’s Visionary Leadership and Creating A Win-Win-Win

Jennifer Touchet’s Visionary Leadership and Creating A Win-Win-Win

June 26, 2019

Never doubt that a small group of thoughtful, committed citizens can change the world; indeed, it’s the only thing that ever has.

– Margaret Mead

I begin Season 1 by interviewing Jennifer Touchet.  She played a pivotal role in saving a parcel of land that was slated for re-development at the end of the street where I now live.  I was not expecting to learn such deep and transferrable lessons from her.  I knew by reading the donor names and invocation inscribed in a rock at the entrance of Twelve Hills Nature Center that a significant effort had been undertaken and that someone(s) had been in charge. Jennifer shares wisdom that is useful for anyone, anywhere, leading change.

EASTER EGG ALERT!  Stay tuned to the end of this episode to hear my visit to Seedschool, a small school that convenes weekly at Twelve Hills in a converted bus named Matilda.  The owner, Jennifer Stuart, is another Oak Cliff Hero.  You’ll be delighted by sounds of children learning!

This interview was so full of learning for me!  Here's a peek of what you'll hear:

  • Jennifer's effective communication style that creates space for multiple perspectives
  • The importance of a multi-stakeholder orientation and knowing where the power lies
  • The power of a collective vision and keeping aligned to that
  • Win does not mean winner-take-all
  • Staying open - no permanent enemies and not permanent allies
  • The relationship of commitment and experience

I’ve provided tips for effectively leading change, along with links for templates and additional exploration.  Check out the website episode page for much, much more detail.

Thanks for tuning in - I'd love to hear back from you!

LeeAnn